SNAP Online Glossary (PDF)
Defines acronyms, terms, and stakeholders in the SNAP Online Purchasing project.
SNAP Online Purchasing Pilot Retailer Onboarding Process 
Provides an overview of the process of onboarding as a SNAP Online retailer.
SNAP Online Retailer Expansion (PDF)
Provides guidance for retailers who have a live SNAP Online operation and want to add additional eCommerce platforms.
SNAP Online Application Entry Criteria
While submitting an interest email is the first official step in the FNA application process for SNAP Online, the criteria in this document should be met before submitting the email.
SNAP EBT eCommerce Provider Guidance Document (PDF)
A guide to help retailers select an eCommerce platform provider.
eCommerce Provider Chart
A list of eCommerce platform providers that currently offer SNAP Online Purchasing functionality (USDA/FNA website).
Third Party Processors (TPPs) Reference Document (PDF)
This document provides key information about Third Party Processors (TPPs).
Feasibility Tool (XLSX)
A general tool for determining the number of SNAP Online orders a retailer will need to receive in its first year to offset initial implementation costs. *This tool is not definite and is intended to be an estimator.
Security Considerations for SNAP Online Retailers (PDF)
Guidance on security considerations for new SNAP Online retailers.
The Letter of Representation designates and authorizes a specific person or persons to act on behalf of a Retailer on matters related to SNAP Online.
Letter of Intent (LOI) Template for Online Only Retailers (Editable Word Doc): This document is for online only retailers, brick and mortar retailers should submit an interest email per our instructions on the How to Apply page.
Business Requirements Document (BRD) Guidance (PDF)
This document provides details and tips for developing your BRD and includes more detail about many of the requirements for SNAP Online functionality.
BRD Cover Sheet & Template (Word Doc)
This is a downloadable Word document that offers a template for your BRD. You may choose not to use the entire form, but at minimum, please complete and submit Sections 1, 1.1, 1.2 and 1.3 as the Cover pages for your BRD submission.
Internet Retailer Fraud Mitigation Letter (PDF)
This is a document created by USDA FNA explaining additional balance inquiry security guidelines for retailers to abide by on their eCommerce platforms.
Order Confirmation and Receipt Requirements (PDF)
This document includes additional transaction requirements that USDA FNA will test for during the testing phase.
SNAP Online FNA Authorization Speed Testing (SNAP Online FAST) (PDF)
This document outlines the testing tiers, and the test script requirements of each tier, for eCommerce Providers. It also outlines the requirements for moving between tiers.