Last month, we had the privilege of hosting an important webinar with NGA Member TimeForge that delivered actionable strategies for managing grocery labor.

As labor challenges continue to be a significant concern for retailers, this session provided essential insights to help grocers improve retention and reduce labor costs.

Here are some of the key takeaways:

  • Invest in Formal Training Programs – 32% of retail workers report never receiving any formal training. Implementing structured training programs enhances employee competence and boosts job satisfaction and loyalty.
  • Offer Instant Wage Access – 76% of job seekers are drawn to employers that provide instant wage access. Offering this option allows grocers to attract and retain workers more effectively.
  • Improve Manager Training and Support – 82% of workers say they would leave due to poor management. A comprehensive manager training program can reduce turnover and foster a positive work environment.
  • Gather Data on Employee Departures – Exit interviews and surveys are invaluable tools to understanding why employees depart; by analyzing this data, retailers can identify trends and make informed changes to improve employee retention.
  • Promote the Meaningful Importance of a Career in Grocery – It’s important to highlight the rewarding and impactful nature of grocery work to attract new talent and keep current employees engaged.

If you did not have a chance to catch this webinar, you can watch a recording here.

Learn more about TimeForge here.