Retailers interested in SNAP Online should ensure that their websites meet the SNAP retailer eligibility requirements as detailed here. Both brick & mortar retailers who are already authorized to accept SNAP and online-only retailers who are new to SNAP must be sure that their websites meet these requirements. Currently authorized retailers should note that a separate (additional) FNS authorization will be required in order to participate in SNAP Online and should start the process by submitting an LOI (see the LOI template and further information below). Online-only retailers without an FNS number should submit an LOI and then wait for further instruction from FNS.
Submitting a Letter of Intent (LOI) to Food and Nutrition Service (FNS) is the first official step in the process of becoming a SNAP Online retailer.
A template for your LOI submission is available here. It will prompt you for all of the necessary information and includes instructions for submitting the LOI.
More information about the LOI and SNAP Online Purchasing is available here: Retailer Requirements to Provide Online Purchasing to SNAP Households | Food and Nutrition Service
An outline of the entire SNAP Online onboarding process is available here: SNAP Online Purchasing Pilot Retailer Onboarding Process
If you would like a member of the SEMTAC team to review your LOI before it is submitted to FNS, or if you have any questions about this guidance, Get Support here.