Blog

Politics and Pandemic Put Card Payments in the Spotlight

By Robert Yeakel, NGA Director of Government Relations It has been over a year since the coronavirus pandemic upended daily life and transformed how customers interact with retail. Almost overnight, businesses built out their e-commerce platforms to reach a customer base that – due to lockdowns or public health concerns, or both – could no longer shop in person.   Even…
Read more

Redefining ‘Local’ Means Wins for Grocers and Student Team

Jim Dudlicek, NGA Director of  Communications and External Affairs Redefine “local” to expand your supply chain. Diversify your suppliers to find new sources of local products. Gain a competitive edge by having unique offerings and demonstrating your value to the community. These basic steps proved to be a winning recipe for California Polytechnic State University…
Read more

NGA Celebrates Frozen Food Month

By Eric Payne, NGA Manager of Communications March is Frozen Food Month, an annual recognition of reliable, convenient, and healthy frozen products available at independent grocery stores throughout the country.   While frozen foods are now a staple in household freezers, this wasn’t always the case, with the process for effectively freezing food mastered only about 100 years ago. Consumers nowadays may take these convenient products…
Read more

How to Leverage Eating Trends To Drive Produce Sales: Webinar Key Takeaways

Jim Dudlicek, Director, Communications and External Affairs Even before COVID made good general health and resistance to illness more important, consumers have been paying more attention to the wellness benefits derived from the foods they eat. Few foods are as synonymous with health as fresh produce, making fruits and vegetables essential for good nutrition. To…
Read more

Nutrition Incentives are the Future of SNAP

By Molly Pfaffenroth, NGA Senior Director of Government Relations Independent community grocers are critical partners in the public-private partnership of the Supplemental Nutrition Assistance Program (SNAP). With grocers uniquely and best positioned to implement this program  in their communities, many of which are rural and urban food desert areas, SNAP is one of the most efficient and effective federal programs in…
Read more

Do You Know Who Our Superheroes’ Superhero Is?

By Harold Lloyd, Harold Lloyd Presents I am so proud our industry is finally getting the “essential” branding it deserves. I distinctly remember in my early 20s getting mocked for thinking I needed a graduate degree to work in a supermarket. Now, you are “superheroes,” right up there with other true professionals, first responders, doctors…
Read more

An Open Omnichannel Ecosystem: Webinar Key Takeaways

By Jim Dudlicek, NGA Director of Communications and External Affairs How does an omnichannel ecosystem benefit the independent retailer? What should independents be considering when building out their ecommerce solution? How can you ensure a seamless customer experience across your digital offering? To answer these and other questions about the robust ecommerce opportunities in grocery,…
Read more

The Independent’s Playbook: There’s No Going Back

Jim Dudlicek, NGA Director of Communications and External Affairs Last summer, I advised retailers not to underestimate the demand for online grocery shopping. Looks like that’s turning out to be good advice. The numbers are in for January and data indicates that consumers are continuing to embrace e-commerce. In all likelihood, they’ll continue to use…
Read more

Navigating the COVID Tax Season: Webinar Key Takeaways

By Jim Dudlicek, Director, Communications and External Affairs The pandemic of the past year brought on many complications to doing business, both operational and financial, making the 2021 tax season appear more daunting. In a recent webinar hosted by NGA, Robert Graybill, president and CEO of FMS Solutions, shed light on some of the newer…
Read more

Building Trust and Offering Incentives in South Atlanta

By Pat Jones, Project Assistant Focused Community Strategies (FCS ) has been a fixture in underserved Atlanta communities for 20 years, dedicated to community revitalization with the goal of bringing neighborhoods back to health. According to its website, “FCS  invests deeply in one under-resourced Atlanta neighborhood at a time, building upon the neighborhood’s strengths to…
Read more

Legislative Preview of the 117th Congress: Webinar Key Takeaways

By Jim Dudlicek, NGA Director of Communications and External Affairs The first 100 days of a new administration are crucial for the president to set his legislative priorities for Congress and define the next four years. NGA’s Government Relations team recently hosted a webinar to preview President Biden’s agenda and the issues and policies the…
Read more

Reconciliation and the Federal Minimum Wage

By Robert Yeakel, Director of Government Relations  It has been barely a week since President Biden was inaugurated, and yet both the new administration and a Democratic-controlled Congress are anxious to get moving on legislative priorities to address COVID-19 and its economic fallout.   The president and Democratic lawmakers have released their agenda for a new phase of…
Read more

How to Monetize Your Receipts to Drive Sales: Webinar Key Takeaways

Jim Dudlicek, NGA Director of Communications and External Affairs Consumers have come to expect customization and personalization in their retail experience – products, deals and offers tailored just for them as a way to secure their loyalty to your banner. For many independent community grocers, the technology to make this happen seems out of reach.…
Read more

NGA Outlines Independent Grocery Priorities to President Biden

By Molly Pfaffenroth, NGA Senior Director of Government Relations 2021 presents a new Congress, a new administration and a new opportunity for NGA to ensure the priorities of the independent supermarket industry are heard by lawmakers on both sides of the aisle. On Wednesday, President Joe Biden and Vice President Kamala Harris were sworn into…
Read more

NGA Now Accepting Award Nominations

By Eric Payne, NGA Manager of Communications Winners Will be Honored During the 2021 NGA Show at Caesars Forum in Las Vegas, Nevada With 2020 behind us, it’s time to start looking forward to what’s coming up this year, as NGA has several events scheduled for independents both in person and virtually. 2020 showed the…
Read more

Biden’s COVID-19 Agenda: Can the American Rescue Plan Pass Congress?

By Robert Yeakel, Director of Government Relations As Washington D.C. prepares for the inauguration next week, the incoming Biden administration is hoping to hit the ground running and usher through a quick response to the COVID-19 economic and public health crisis that has gripped the country for most of 2020.  It is not the first time that an incoming president…
Read more

Planning for 2021— It will be different!

By Tom Jackson, Tom Jackson Resources, Speaker/Facilitator/Coach 2020 is a year that no one planed for. The ink was barely dry on annual goals and objectives when many organizations were impacted and upended by COVID-19. While 2020 was anything but normal much uncertainty in 2021 remains. Conducting performance and development reviews in a normal year…
Read more

Grantee-Retailer Relationships: The Stars Must Align

By Pat Jones, Project Assistant In the world of nutrition incentives, the most essential piece for success is a good grantee-retailer relationship. Since starting this project, the NGAF Technical Assistance Center team has found there are generally five areas in which the stars must align in order for a partnership to be forged between a…
Read more