About the GBAC STAR Program

As consumers continue to navigate the COVID-19 pandemic, their concern about store safety and cleanliness will be a determining factor in their decision to visit certain locations.  Grocery stores have operated throughout the pandemic, and the importance for demonstrating continued commitment to sanitary and safety protocols has never been higher.

NGA has created a partnership with ISSA, the Worldwide Cleaning Industry Association and their Global Biorisk Advisory Council (GBAC) to bring a new, comprehensive training and certification program to grocery retailers, the GBAC STAR.  The GBAC STAR is the cleaning industry’s only outbreak prevention, response and recovery accreditation for facilities.

GBAC STAR is the gold standard of prepared facilities. This accreditation means that a facility has:

  • Established and maintained a cleaning, disinfection, and infectious disease prevention program to minimize risks associated with infectious agents like the novel coronavirus (SARS-CoV-2).
  • The proper cleaning protocols, disinfection techniques, and work practices in place to combat biohazards and infectious disease.
  • Highly skilled cleaning professionals who are trained for outbreak and infectious disease preparation and response.

What's the program like?

The GBAC STAR Accreditation Program is performance-based and designed to help facilities establish a comprehensive system of cleaning, disinfection, and infectious disease prevention for their staff and their building. The program relies on GBAC’s comprehensive training, which teaches the proper protocols, correct disinfection techniques, and cleaning best practices for biohazard situations like the novel coronavirus.


Successful GBAC STAR facilities are able to demonstrate that correct work practices, procedures and systems are in place to prepare, respond, and recover from outbreaks and pandemics.

There are 20 GBAC STAR Program Elements, each with specific performance and guidance criteria. We recommend reviewing the Readiness Assessment Checklist and the Recommendations for a Successful Accreditation before starting the application process.

The GBAC STAR Accreditation Program is based on quality management system principles and is similar in approach to other relevant industry programs like ISO 9001, ISO 45001, and ISO 35001.

Additional Information

To learn more about this program and gain access to its tools complete to form below. Please direct any questions to Jonathan Downey, NGA SVP Industry Relations at

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