Leading Retailers Share COVID-19 Ecommerce Best Practices

The COVID-19 pandemic has accelerated the adoption of online grocery shopping, bringing a surge of first-time users of delivery and curbside pickup services. What does this mean for the long term? Panelists will discuss their efforts to keep up with the increased demand of the past weeks, steps they’ve taken to boost their ecommerce fulfillment capabilities, how they’re handling supply chain disruptions and communicating these issues to shoppers, how their efforts position independents against the likes of Walmart and Amazon, and whether a post-pandemic marketplace will continue to push ecommerce’s trajectory upward.

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