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Future Grocer Trends
Presented by PlanetRetail RNG

We are at one of the most unique inflection points in the history of retail. As the shopper and technology landscape continues to evolve, retailers and brands are testing more initiatives in-store and online than ever before. During this session we’ll highlight the major drivers of change across the society, economy, and technology sectors, and how they are reshaping the future winners in the grocery space.

Session Speaker:

Michael Rogosa

Michael Rogosa

Global Research Director - Advisory
At Planet Retail RNG, Michael supports global retailers, manufacturers and service providers in preparing for the future of retail. He has a specific focus on the Store of the Future and the evolution of Shopper Engagement & Retention..

Financial Management Trends
Presented by FMS Solutions

Bob Graybill of FMS Solutions presents the findings of the 2017 Independent Grocers Financial Survey, a joint effort between FMS and NGA. We will be comparing these results with the most recent operational data from the first and second quarters of 2017. Learn how your business stacks up with the best in class retailers – those in the top 25% of net profits.

Session Speaker:

Graybill, Robert (photo)

Bob Graybill


Robert Graybill, CPA, joined FMS in 2000, and has over 20 years of experience in the retail grocery industry. Currently, Mr. Graybill leads the FMS operations team in meeting their goal of helping retailers to succeed through benchmarking, best practices, and decision support. 
Mr. Graybill spent 9 years working with A&P serving in various positions including, Director of Pricing, Group Accounting Manager, Inventory Control Manager and store operations. Prior to joining A&P, Mr. Graybill worked for a local independent grocer in the Baltimore market. He has authored the FMS/N.G.A. Independent Grocers Survey and FMI's Annual Financial Review for the past four years. He has also served as a speaker at the NGA Financial Symposium, NGA's annual conferences, FMI's International Food Show, and various state association food shows. In addition, he has taught at the IGA Coca-Cola Institutes Supermarket Management Program which serves both domestic and international retailers. Mr. Graybill holds an MBA from the Executive Program at Loyola University Maryland and has completed the N.G.A. Executive Management Program at Cornell University. 

U.S. Grocery Industry - Orderly Evolution, or Paradigm Shift?
Presented by First Data

First Data will lead a discussion on how the grocery industry is fundamentally changing, from how consumers shop, to what they eat, to how they actually obtain consumable goods. Digital, delivery, meal kits, dollar stores, new entrants, automation and more will be covered in this comprehensive discussion.

Session Speaker:


Glenn Fodor

SVP - Strategic Intelligence

Glenn Fodor joined First Data in August of 2014 as Senior Vice President and is head of Corporate Strategy and Intelligence. Previously, Glenn was a Partner and Senior Equity Research Analyst at Autonomous Research, a boutique research firm focusing on the financial and payment technology industries. Prior to Autonomous, Glenn held equity analyst roles at Morgan Stanley, UBS and JP Morgan. In 2012 Glenn was named one of Institutional Investor’s “Up-and-Coming” analysts. In addition, Glenn worked in retail payment strategy at Chase where he helped optimize the firm’s payment assets, forge new partnerships and refine its direction in payments. Glenn graduated cum laude with a B.S. in Finance from Rutgers University and is a Chartered Financial Analyst (CFA) charter holder.




edu sessions

NGA and NACS are collaborating to provide joint education sessions led by industry experts with uniquely tailored insights for the independent grocery industry.  

Tech Tips To Build, Manage and Measure Your Foodservice Business

Food service continues to be one of the key growth areas in the convenience store industry. Great food is fantastic but is there more you can do to drive performance and measure your results? 

Come to this sessions to learn how suppliers and other retailers are using technology to drive customers to their food businesses!

Session Objectives:

  • Explore software and tools to build, measure, and manage the food service business.

  • Discuss technologies, including mobile apps, customer facing technology, menu boards (inside and external), order taking systems, and kitchen technology.

  • Assemble a plan to integrate technology into your food service business. 

What's Happened? What's New? What's Coming? Leveraging Data Security Technology

All retailers who accept credit/debit cards need to understand the impact of card brand requirements on their business. Liability shifts and data security responsibilities impact technology spend, resource allocation, store level training, and rollouts.  

Attending this session will inform all operators of how the current upcoming requirements, as well as emerging data security technologies impact their business.

Session Objectives:

  • Understand the current state of data security technology in C-stores and what's coming.
  • Evaluate ways to leverage the latest data security technology for a competitive edge.
  • Identify your responsibilities based on the latest card brand requirements and liability shift dates.