Assistant Professor of Marketing Strategy and Supply Chain Management
Young J. Boozer Teaching Excellence Faculty Fellow
Office: 129 Alston Hall, 205/348-8922 grichey@cba.ua.edu
Specialty Areas: Domestic and International Supply Chain Management.Inter-organizational Exchange Relationships,
Resource Management and Strategy.
Education: The University of Alabama (B.S.), Middle Tennessee State University (MBA), The University of Oklahoma (Ph.D.).
Honors, Achievements and Affiliations: Dr. Richey has published numerous articles in scholarly journals including American Business Review, Business Horizons, Industrial Marketing Management, International Journal of Logistics Management, International Journal of Physical Distribution and Logistics Management, Journal of Applied Psychology, Journal of Brand Management, Journal of Business Logistics, Journal of Business Strategies, Journal of International Management, Journal of Marketing Channels, Management Decision, Marketing Education Review, Organizational Dynamics, Supply Chain Management Review, Thunderbird International Business Review, and Transportation Research. He is also on the editorial review boards of the Journal of Business Logistics, Industrial Marketing Management, and Supply Chain Management: An International Journal.
Dr. Richey has been awarded the 2006 American Marketing Association (AMA) – Morris Mayer Merit Award for service, the 2006 Outstanding Research Paper Award from the International Journal of Logistics Management, the 2006 Manderson Graduate School MBA Excellence Award for teaching, the 2006 Best Paper Award for Supply Chain Management from the American Marketing Association (AMA), the 2006 Outstanding Reviewer Award from the Consortium for International Marketing and Research (CiMAR), and co-wrote the 2006 runner-up winner of the Stern and El Ansary award at for Best Marketing Channels Manuscript at the Supply Chain Management and Industrial Distribution Symposium (SCMID).
Dr. Richey is a member of Beta Gamma Sigma, the National Society of Collegiate Scholars, the Phi Kappa Phi National Honorary, and the Pinnacle National Honor Society. He is professionally affiliated with the Academy of Management, Academy of Marketing Science, American Marketing Association, Council of Supply Chain Management Professionals, INFORMS, the University of Oklahoma Supply Chain Panel, and the Society for Marketing Advances. Prior to entering academe, Dr. Richey worked for 10 years in purchasing/procurement management, operations management, sales management, and supply chain management.
Cliff Shultz is Professor and Marley Foundation Chair at the Arizona State University, Morrison School of Agribusiness and Resource Management. He received his Ph.D., M. Phil. and M.A. from Columbia University and his B.A. from DePauw University. Dr. Shultz has taught at the Columbia University Graduate Business School, ASU School of Management, University of Zagreb, University of Rijeka, Ho Chi Minh City Economics University, University of Western Australia, Swedish School of Economics, etc.; he also has served as a Fulbright Scholar (Croatia and Vietnam), an Invited Scholar at the Indochina Program of the Harvard Institute for International Development, and currently serves as Faculty Affiliate at the School of Global Studies, program for Southeast Asian Studies, College of Business, Russian and East European Studies Consortium, and the Harvard-Fulbright Vietnam Program.
Dr. Shultz is regarded as a leading authority on marketing, development and consumption in transforming economies, particularly the transition economies of Southeast Asia, the Balkans and other recovering economies. He has worked, for example, to improve rice and coffee production, distribution and quality in Vietnam; he has worked to reclaim mine-laden fields in Bosnia and Cambodia, and to initiate traditional fiber production and marketing programs in Croatia; he is working to reform the judicial and marketing systems in Bangladesh; etc. More generally, he has worked with research institutes, universities, NGOs, and other international government agencies and private companies to improve marketing and administrative systems, research methodology, and ultimately consumer and societal welfare. Dr. Shultz currently is working with various governments and organizations to study war-recovery, export marketing, government reconstruction and institution building, brand name translations, franchising, enterprise development, and intellectual property rights; he is also working with companies, governments and research institutes to study food marketing systems as conduits to win-win socioeconomic development and sustainable peach, and he is examining marketing communications and brand building in the sports, consumer goods and food industries.
Dr. Shultz is Editor of the Journal of Macromarketing and serves on several editorial and policy boards, including journal of Public Policy & Marketing, Trziste, Vietnam Marketing Journal, and Consumption, Markets and Culture, and the Arizona Food & Drug Industry Education Foundation. He has over 100 publications in various business and scholarly outlets, including the Columbia Journal of World Business, Contemporary Southeast Asia, Business Horizons, Psychology and Marketing, Journal of Commerce, Marketing Management, Research in Consumer Behavior, Journal of Applied Social Psychology, Journal of Public Policy & Marketing, Journal of Advertising Research, Journal of Macromarketing, Advances in Consumer Research, European Journal of Marketing, Marketing Letters, Journal of International Marketing and others. His books and special volumes include Consumption in Marketizing Economics, published by JAI Press, Marketing Contributions to Democratization and Socioeconomic Development, published by Sveucilisna knjiznica; a monograph for the United Nations on small business development in transition economies; Marketing and Consumer Behavior in East and South-East Asia. Published by McGraw-Hill; and a work in press, at M.E. Sharpe: Handbook of Markets and Economies: East Asia, Southeast Asia, Australia and New Zealand.
Dr. Shultz has received several awards for his scholarly contributions, including the aforementioned Fulbright appointments, the Thomas Kinnear Award for most outstanding article published in the Journal of Public Policy & Marketing, the Mijo Mirkovic Award for outstanding contributions to research, numerous grants for scholarly projects, etc. He has been invited to lecture or to make research presentation at universities and research institutes on five continents.
Dr. Schaffner teaches Agricultural Marketing and specializes in futures markets and the use of futures and options in agribusiness risk management. He serves as an arbitrator in the National Futures Association. Dr. Schaffner has also consulted on agribusiness curriculum development with institutions in Australia, New Zealand, Ukraine and the United States. He has authored and co-authored two University of California, Davis, Center for Cooperative/’92s publications. Dr. Schaffner is co-author of the textbook, Food Marketing: An International Perspective, 1998, published by WCB/McGraw-Hill.
Debra Perosio, Ph.D. is a Lecturer in the Food Industry management Program at Cornell University. She received her Bachelors, Masters, and Ph.D. degrees from Cornell University. Prior to coming to Cornell, Debbie had extensive experience working with a myriad of food and agricultural businesses both from a production and management perspective.
At Cornell, Debbie conducts research and teaches in the areas of food industry management and marketing. She is very focused on working with undergraduate students both from a teaching and advising perspective. Her research interests and publications are in the areas of food retailing trends and perishable marketing and merchandising. Debbie is the Director of the Food Marketing Fellows Program and the Curriculum Director for LEAD Summer Institutes, a summer business program for high school minorities.
William Drake
Cornell University
Director, Executive Education
Cornell University Food Industry Management Program
Bill is a faculty member in the Department of Applied Economics and Management in Cornell University’s College of Agriculture and Life Sciences. He directs the Cornell Food Industry Management Program’s executive education activities, which include both custom and open enrollment programs for both domestic and international audiences. Bill developed and directs the National Grocers Association’s annual Executive Leadership Program, which will mark its sixth year in 2008.
Before joining Cornell, Bill spent 20 years with SuperValu Inc. in various positions, including Vice President of Strategic Planning for Key Accounts, Wholesale Companies; and Vice President of Marketing and Strategic Planning, Save-A-Lot. He received his B.S. from Cornell University and M.S. from the University of Wisconsin.
Bill has consulted with numerous food retailers and manufacturers in the area of strategy, and he is Board Advisor to Coborn’s, Inc.
R. Wes Harrison is the Warner L. Bruner Professor of Agricultural Economics and Agribusiness at Louisiana State University’s AgCenter where his teaching and research activities include agricultural economics and marketing, food product development, food industry development, and food safety. He received his Ph.D. in Agricultural Economics from the University of Kentucky in 1994 and his M.S. degree from Clemson University in 1989.
Dr. Frank Gambino is a professor in Marketing at Western Michigan University and the Director of the WMU Food/CPG Marketing Program. Prior to joining the WMU faculty, Frank spent 15 years in the food retailing industry with experiences in corporate merchandising with responsibilities for promotion, purchasing, pricing, and retail operations. He also served on a corporate task force on factors contributing to retail shrink. His teaching, research, and consulting interests are in the Management and Marketing of the Food Distribution system, Category Management and applications of business technology, and sales training. In 1999, Frank was awarded the Teaching Excellence Award at WMU.
Dr. Gambino has remained active within the food industry at both the national and regional level. He is a frequent speaker and trainer, and has worked with a divers group of food industry organizations. Frank is an annual judge for the Creative Choice Awards and the Golden Penguin Awards which nationally recognize the merchandising and marketing efforts within the food and consumer package goods industry.
Currently he serves on the Board of Directors for Spartan Stores in Grand Rapids, a Fortune 500 company; he is secretary to the Western Michigan University Food Industry Advisory Board, and a member of the WMU Faculty Senate. Frank’s background includes being a past director for Alliance Foods and the Food Distribution Research Society. His background includes serving on several national and regional advisory goups including; the National Grocers Association’s (N.G.A.) National Skills Standards Coalition Advisory Group, the N.G.A. University Coalition, the Food Marketing Institute’s Educators Consortium, the Southwest Michigan Regional Edge Food Consortium, the IRI Apollo Space Management Product Advisory Group, and the N.G.A. Entrepreneurial Institute Advisory Group.
Frank received his undergraduate degree in Food Marketing from Western Michigan University, his Masters Degree in Business Management from Central Michigan University, and his Doctoral Degree in Human Resource Development from WMU.
Dennis currently holds the position as Research Fellow for The Food Industry Center at the University of Minnesota. In this capacity he is currently conducting research studies under grants from the National Institute of Health, and the Department of Homeland Security. He also coordinates industry outreach initiatives with private organizations in the food industry, and chairs the University Food Industry Coalition with 13 member university food/retailing programs. In addition to his role at the University of Minnesota, Dennis is the Principal Consultant and owner of Consumer Centric Solutions LLC, specializing in strategic marketing research (consumer segmentation and market structure), brand development, and new product innovation.
Prior to his appointment at the University of Minnesota, Dennis held positions in Marketing Research at General Mills, Inc., The Pillsbury Company, Kraft/Oscar Mayer Foods, and McDonalds. Most recently he was Senior Director of a strategic research group for the Pillsbury Company. Dennis is past chair of the University of Wisconsin A. C. Nielsen Center for Marketing Research’s External Advisory Board, and has taught Applied Marketing Research in the Graduate School of Business at the University of St. Thomas.
Jean Kinsey is Professor, and Co-Director of The Retail Food Industry Center in the Department of Applied Economics at the University of Minnesota where she teaches Economics of Food Marketing and “Information and Behavioral Economics.” Her research interests include consumer behavior and food choices, food companies’ strategies protecting against food terrorist activities, food accessibility in urban areas, changes in the structure and operations of the retail food industry, and the demand chain for food. She has published in various academic journals and columns in professional magazines. Dr. Kinsey has been elected President of the American Council on Consumer Interests (1983) and the American Agricultural Economics Association (2000) and was named Distinguished Fellow of each organization (ACCI-1997 and AAEA-2000). She also chaired the board of directors of the Federal Reserve Bank of Minneapolis 1996-97 and is on the Board of Managers of PJM in Philadelphia. Dr. Kinsey received her M.S. and Ph.D. from the University of California at Davis and her B.S. from St. Olaf College in Northfield, MN.
Jim Brooks attended the University of Central Oklahoma and then began his career in industrial sales and marketing, which subsequently led him to serve as Branch Manager for Swift and Company in Oklahoma City and Denver CO. Jim was promoted to Swift Branded Products Manager for the western region, headquartered in Dallas, TX.
After many years of service and leadership with Swift and Company, he assumed responsibility as General Sales Manager for the Food Service Division of Scrivner Foods, Inc. Following 11 years of management at Scrivner Foods, Jim became co-owner and partner of Bake Rite Foods in Oklahoma City.
Joining the Food & Agricultural Products Center, located on the Oklahoma State University campus in Stillwater in January, 1997, Jim serves as a Business Planning and Marketing Specialist, engaging his extensive business experience and skills to help Oklahoma businesses develop and expand. Jim has exclusively worked in industrial consulting since that time.
In 2003, Jim was selected by the National Grocers Association to serve on the University Coalition advisory board to develop new programs in recruiting and retention of college graduates.
Thomas R. Gillpatrick, Ph.D.
Thomas R. Gillpatrick, Ph.D.
Portland State University Executive Director, FILC
tomg@sba.pdx.edu Tom is the Juan Young Professor of food marketing & the executive director of the Food Industry Leadership Center at PSU. His academic background is in marketing and research methodology. His research has focused on executive decision-making, product innovation and preference measurement.
His consulting work over the last 25 years has focused on new product, market assessment and competitive positioning. Clients have included Reser’s Fine Foods, Kellogg’s, Burgerville, Albertson’s, as well as electronics firms such as Tektronix, Intel, ESI, & GE. Tom is active in a number of in a number of industry groups including; International Food Technologists, (IFT), National Grocers Association (N.G.A.), the Product Development Management Association (former PDMA board member), the Association for Consumer Research, the American Marketing Association and the Academy of Marketing Science.
Tom frequently contributes to the media on retail and food industry issues. Recent examples; (Supermarkets News, New Products News, Oregonian) and has published over 40 academic articles and made over 100 professional presentations to groups such as AMA, IFT, Trade Associations, etc. He has a Ph.D. from the University of Oregon, an MBA from Utah State University, and a BS in Marketing from California State University.
Richard George is a well-recognized and highly respected expert in the areas of food marketing, brand strategy, business ethics, and customer service. He has been interviewed by CNN, CN8, and NBC; he has been quoted in Business Week, Fortune, Time, Forbes, Woman’s Day, Washington Post, Chicago Tribune, and the Philadelphia Inquirer; as well as food industry publications, such as Progressive Grocer, Supermarket Business, Supermarket News, Food and Beverage Marketing, Food PeopleandBrand Week.
He has spent his entire professional career in the development of people. Over the course of his career, with his speeches in the U.S. and internationally, he has reached tens of thousands of students and food marketing industry leaders. He has an undergraduate degree in economics from Saint Joseph’s, Harvard MBA, and a Ph.D. from Temple University in Philadelphia, and has worked in marketing research and marketing management for Scott Paper Company. He is Professor of Food Marketing, Haub School of Business, Saint Joseph's University, Philadelphia, Pennsylvania. Currently, he is the holder of the prestigious Gerald E. Peck Fellowship, sponsored by FMI/FDI. The objective of the FMI research project is to determine the future of food wholesaling.
A published author of several books, he has also been recognized with several awards for teaching excellence, including the internationally recognized Lindback Award for Excellence in College Teaching. In September 2008 he was one of nineteen professors nationwide named as their favorite undergrad business professor and profiled by Business Week in a feature titled “Class Acts.” More recently, he was selected by the Marketing Management Association as a winner of the 2008 Hormel Meritorious Teaching Award.
As an entrepreneur himself, he puts into practice the principles he teaches and continues to research. Currently, he is engaged in research focusing on what constitutes customer service. In addition, he is studying the food attitudes and behaviors of adolescents, particularly as it relates to childhood obesity.
He has been a visiting professor at the University of Florida and has lived and taught in England at the University of London and in Ireland at the University College Cork.
In addition to the books co-authored with Dr. Stanton (see below), he has written two consumer buying guides: The Ultimate Consumer Survival Guide (RJG Associates 2004) andCustomer Power: Seven Steps to Get What You Want (and Deserve) (RJG Associates 2000). Both consumer buying guides are available as a free down load from his web site www.rjgeorge.com.
He has spoken on the topics of marketing strategy, customer delight, marketing trends, servant leadership, and business ethics in the Americas, Eastern and Western Europe, and the Pacific Rim. Articles on these topics have appeared in the Journal of Consumer Marketing, the Journal of Food Products Marketing, Marketing News, and the Journal of Business Ethics.
Books, Interviews, Consultancies, and Recent Speeches
Books
In the last few years, Dr. George has written the following, in collaboration with Dr. John L. Stanton:
Delightful Customer Service: 12 Steps to a Better Bottom Line, SLC Publishing, Sewell, NJ (2005).
A Focus Group Guide for Supermarkets, SLC Publishing, Sewell, NJ (2002).
A Customer Service Manual for the Environmental Protection Agency, Environmental Protection Agency, Washington, D.C. (2000).
Success Leaves Clues, 2nd Edition, Silver Lake Publishing, Los Angeles, CA (1999).
Delight Me…The Ten Commandments of Customer Service, Raphel Publishing, Atlantic City, NJ (1997).
21 Trends in Food Marketing for the 21st Century, Raphel Publishing, Atlantic City, NJ (1997).
Interviews
Dr. George has been interviewed by CNN, NBC, WB17, and WYBE on Customer Service. In addition, he has been quoted in Fortune, Time, Forbes, Woman’s Day, Washington Post, Chicago Tribune, and Philadelphia Inquirer as well as the traditional food industry publications such as Supermarket Business, Supermarket News, Food and Beverage Marketing, National Grocer, Pasta Journal, California Grocer, Brand Marketing, Grocery Headquarters, Grocery Marketing, Food People, Brand Week andProgressive Grocer.
Consultancies
Some of the organizations he has consulted for include Campbell Soup, Tenglemann, M&M Mars, Scott Paper, Tastykake, Herr’s, WAWA, Melitta, Geocel, AT&T, SmithKline-Beecham, Wyeth-Ayerst, Philadelphia 76ers, University of London, the Commonwealth of Pennsylvania, Island Marine, Fairmount Park Commission, Del Monte, Pfizer, Mother’s Kitchen, Kozy Shack, Swiss Farms, Key Impact, Publix, Acme, Albertsons, Acosta, Hood Dairies, EPA, Uncle Ben’s, 3M, Talinvest, Musgraves, Consolidated Edison, and the Irish Food Board. In addition, I was the lead consultant in the creation and development of a chain of supermarkets in Estonia, Latvia, Lithuania, and Western Russia for an international investment group.
Recent Speeches
Dr. George has spoken to influential audiences including the US Environmental Protection Agency, Federal Reserve Bank, Prudential Securities, Merck, Smith Kline Beecham, Inc Magazine’s Customer Service Conferences, Ace Hardware, SEI, Wyeth-Ayerst, Deutsche Bank, Pfizer, 3M, Car Wash Association, Concierges Association, Atlantic City Special Improvement District, Monell Chemical Sensory Panel, Private Label Marketing Association, Future Marketers of America, A.C. Nielsen, CIES, Paper Industry Manufacturers’ Association, Southern Shore Human Resources Management Association, W.L.Gore, First Trust Bank, Irish Business and Employers’ Federation, National Association of Convenience Stores, National Confectioners Association, and the Philadelphia and Cape May County Chambers of Commerce.
He delivered several keynote marketing speeches at the National Grocers Association (NGA) Annual Meeting. He has spoken to dozens of industry organizations ranging from the Food Marketing Institute (FMI), the National American Wholesale Grocers Association (NAWGA), the International Mass Retail Association (IMRA), the National Association of Specialty Food (NASFT), the International Food Distributors Association (IFDA), the National Automatic Merchandising Association (NAMA), the Northern Ireland Food and Drink Association to the Institute for Food Technologists, the Tortilla Association, the Biscuit and Cracker Association, the Snack Food Association, the IGA-Coca Cola Institute, and others.
He has spoken to food marketing companies such as Fleming, Welch’s, Frito Lay, Del Monte, and McCormick’s. His audiences among retailers include Ace Hardware (corporate), Westlake Ace, Acme, Copp’s, Affiliated Food Stores, Coborn’s, Spar International, Fleming, Associated Wholesalers Inc., Shoprite, Spartan Stores, Clemens Markets, King’s Supermarkets, A&P, Roche Brothers, Wawa, Southern Gardens, and 7-Eleven.
He has also spoken to many international groups in Canada, England, Italy, Germany, Ireland, Northern Ireland, Denmark, Finland, Sweden, Norway, Russia, Estonia, Puerto Rico, Dominican Republic, Trinidad, Brazil, Argentina, Australia, New Zealand, and China.
John L. Stanton has a Ph.D. in marketing from Syracuse University, and been in the food industry for over 30 years. He is currently professor of food marketing at Saint Joseph’s University in Philadelphia and is the Peck Fellow for FMI/IFDA. Besides academia, Dr. Stanton has also worked in the food industry. He has been Vice President of Marketing for Melitta, an international coffee company, and worked in Germany working for Tengelmann, one of the world’s largest food retailers and owner of A&P in the USA. Dr. Stanton was also director of research of an advertising agency and has consulted for many nationally known food companies including Campbell Soup Company, Procter & Gamble, Frito Lay, Florida Department of Citrus, Kellogg and others.
Dr. Stanton has spoken at many major US food association meetings and conferences including the National Grocers Association (N.G.A.), Food Marketing Institute (FMI), Institutional Food Distributors Association, Institute of Food technologists (IFT), National American Wholesale Grocers Association (now FDI), Snack Food Association, National Frozen Pizza Institute, Private Label Manufacturers Association (PLMA), International Mass Retailers Association, National Pasta Association, National Confectioners Association, Worlk Agri-business Association, Institutional Foodservice Distributors Association, Ohio Grocers Association, Process Apples Institute, North American Meat Processors, Retail Bakers of America, New England Grocery Marketing Association, Calories Control Council, Oklahoma Grocers Association, Specialty Food Association, Mid-America Food Processors Specialty Coffee Association, and Single Serving Food Association. He has spoken to a number of wholesalers such as Associated Wholesale Grocers, Fleming, AG (Baton Rouge), Wakefern, and many others, and retailers such as SuperFresh, Acme, Kroger, Schnucks Colburns, Roche Brothers, Publix, Clemens, and Hy-Vee to name a few.
Dr. Stanton has also worked with many of the commodity agriculture groups including the Florida Department of Citrus, Mushroom Council, Sweet Corn Association, US Apples, Dairy Management Inc., cranberry growers of Ocean Spray, and numerous farm groups.
He has also spoken to many international food groups in Russia (Russian Fruit Juice Federation, Russian Grocers Association), Germany (Tengelmann, European Fruit Juice Association, Hypermarket Association), Denmark (AC Nielsen trends conference), Sweden (AC Nielsen trends conference), Finland (AC Nielsen trends conference), Norway (AC Nielsen trends conference), France (Monoprix), Argentina Grocery Association, Uruguary (Agri-business Congress), Japan (USDEC Cheese conference), Brazil (ABRAS, APAS), Thailand (Fresh Food Association), Chilean Grocers Association, Colombian Grocers Association, New Zealand Food and Beverage Association, Mexico (Mexican Grocers Association) and Ireland (Musgrave, Spar, Food and Beverage Association). Dr. Stanton has done programs around the world for the completed a project in Estonia to develop a chain of grocery stores in Estonia, Latvia, Lithuania, and Western Russia for an investment group.
Dr. Stanton has been regularly quoted in the media. He was interviewed on CNN, Today Show and was interviewed on NBC Nightly News with Tom Brokaw. He has been quoted in most of the food marketing magazines, as well as in the print media, and has been quoted in Forbes, Fortune, Advertising Age, Brand Week, New York Times, Wall Street Journal, and many others.
Dr. Stanton writes a monthly column in Food Processing and his work in food has been published articles in food trade magazines such as Supermarket Business, Food and Beverage Marketing, National Grocer, Brand Marketing, Grocery Marketing, Pasta Journal, People, California Grocer, Brand Week, and Progressive Grocer, and he writes a monthly column in Food Processing magazine. Dr. Stanton has a new book published entitles MORE Stanton on Food Marketing and his books include, Stanton on Food Marketing, Success Leaves Clues!, Delight Me…The TenCommandments of Customer Service, 21 Trends in Food Marketing for the 21st Century, 325Ways to Make Customers Feel Like Your Supermarket Is Their Supermarket, MarketingPlanning in a Total Quality Environment, Running a Supermarket Consumer Focus Groups and Making Niche Marketing Work (McGraw-Hill), The niche book was selected for the Business Week Book Club, and has been published in German, Portuguese, Thai, Hebrew, and Korean. Dr. Stanton is currently the editor of the Journal of Food Products Marketing, and an editorial advisor of the British Food Journal.
Patrick Dunne
Patrick Dunne
Texas Tech University
Patrick Dunne received his MBA and Ph.D. from Michigan State University and his B.S. from Xavier University and has been a professor at Texas Tech University for the past 32 year. He has also taught at Drake University and at the University of Oklahoma.
Dr. Dunne has taught a wide range of undergraduate and graduate classes and is the author of a leading textbook on Retailing and over two dozen articles. In addition to his research interests, Dunne is an active consultant to a variety of retailers and wholesalers.
Steve began his career in the retail food business in 1967 with Ramey Supermarkets in Springfield, MO. There he spent six years working in all facets of the supermarket; primarily in grocery, frozen, diary, and produce.
In 1974, Steve joined Associated Wholesale Grocers in the buying department, moving up to Director of Meat Operations in 1979. In 1982, Steve became the Director of Grocery Operations for AWG, with responsibility for the procurement of all grocery, frozen foods, and dairy products.
In 1988, Steve was promoted to Vice President of Marketing and Merchandising. From 1988 to 1995, Steve was responsible for all areas of product procurement, as well as writing the marketing and sales plans for the Kansas City Division of AWG.
In 1995, AWG asked Steve to develop a new department; the Education and Training Department. The department has experienced rapid and exponential growth in those seven years. As Vice President, Steve and his department have developed over 50 seminars, and currently trains over 4,000 retail participants and over 2,000 AWG employees annually.
In July, 2004, Mr. Dillard was promoted to Vice President, Corporate Sales Development. In this position he will be responsible for securing new business for AWG. The company now serves over 1,500 stores in 21 states.
We have presented to these organizations:
Associated Wholesalers Inc.
Indiana Grocers Association
Olean Wholesale Grocers
Associated Food Stores, Salt Lake City
Kentucky Grocers Association
Spartan Stores
Associated Grocers, Seattle
Minnesota Grocers Association
Supercenter Share Group of the NGA
Copps Corporation, Stevens Point, WI
Missouri Grocers Association
Supermarket College
Food Distributors International
National Grocers Association
Tennessee Grocers Association
Food Marketing Institute
Nebraska Food Dealers Association
Western Michigan University
Illinois Grocers Association
Ohio Grocers Association
Wisconsin Grocers Association
Jonathan M. Seltzer (Jon)
Jonathan M. Seltzer (Jon)
Corporate Resource, Inc. Consultant
seltz004@tc.umn.edu Jon Seltzer started Corporate Resource, Inc., in March 1997. Jon founded this consulting practice to develop and implement internal solutions to corporate planning and government relations challenges for the food, retail and distribution industries. Projects of particular interest include:
Providing project management services for The Food Industry Center, at the University of Minnesota (St. Paul, Minnesota). Activities include:
Working on the benchmarking of the readiness and needs along the food supply chain in response to agro-terrorism.
Helping USDA develop a new institutional approach to develop and maintain conversion factors for agricultural commodities.
Financial management, insurance and budgeting support for a highly successful independent upscale restaurant and commercial bakery.
Providing administrative support and developing new business for a real estate site location and consumer research company.
Responsible for the market development component of a two-year U.S.A.I.D. project designed to stimulate trade in fresh and processed fruits and vegetables between the U.S. and Senegal.
Adjunct Professor, Marketing Channels & Distribution, Advanced Logistics and Supply Chain Management, and Corporate Strategy & Operations Management for Agribusiness (University of Minnesota.)
Additional activities include developing and delivering short courses related to economics, marketing and management for small agribusiness enterprises in Poland, Morocco and Spain: and leading supermarket and foodservice supply-chain study tours for The Cochran Program at USDA.
Before starting Corporate Resource, Jon was the Vice President of Industry and Government Relations at SUPERVALU. Other responsibilities included corporate planning, acquisition analysis and pricing analysis.
The Past chair of The Food Marketing Institute Government Relations Committee and past Co-Chair of Food Distributors’ International Government Relations Committee, Jon has been a frequent speaker at food industry conventions and seminars.
Jon is a founding board member of Hunger Related Events, Taste of the NFL, and serves on the Board of Project for Pride in Living, in Minneapolis.
A life long resident of the Minneapolis area, Jon and his family enjoy skiing, water sports and tennis.
National Grocers Association
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