New Vision for the Center Store – Study

N.G.A.’s Center for Marketing Excellence

Coca-Cola Retailing Research Council

“Getting Inside the Minds of Your Shoppers: An Overview of the Tool," (PowerPoint)

Consumer Solutions Seminars brochure (pdf.)

FEATURE ARTICLES:

Website

2006 Supermarket Survey

“What Makes You Go Back to Your Favorite Retailer?”

Back Office Conversion - Is it Hype or Opportunity?

Jon McCormick, Vice President Business Development, Balance Innovations, LLC

Paul Cox, Vice President of Finance, K-VA-T Food Stores, Inc.

This session was presented at the 2007 N.G.A. Convention in Las Vegas, Nevada.

Back Office Conversion (BOC) presents retailers with a significant opportunity to reduce costs and further automate check processing.  But BOC should not be confused with other options such as Image Capture, POP, and ARC. Electronically depositing of checks is one of the most important emerging trends in the industry today.   But how do you realize this benefit?  Is it just another electronic form of payment with empty promises?  What are some of the considerations when looking for a solution?

Attendees to this workshop learned about what BOC really means to the retailer, how it affects their back office, front end, and their customers.  They learned what types of issues they have to address and how to move forward and exploit this exciting opportunity.

To view handouts: 

Back Office Conversion – Is it Hype or Opportunity? (.pdf 691 kb)

Are You Ready? Back Office Conversions is in Effect March 17^th.

Andrew Starinsky, National Account Executive,
Director of Reseller Services, CheckAGAIN

This workshop was presented at the 2007 N.G.A. Convention in Las Vegas, Nevada. It educated the N.G.A. members on BOC and how the new NACHA rule that went into effect on March 17, 2007 can affect them with regards to this new ACH transaction type. Back office conversion will provide grocers with the lowest cost settlement option for consumer checks. Some of the benefits that grocers will see with back office conversion are: grocers get credit for depositing consumers’ checks in the back office, BOC checks will now clear faster than paper checks deposited physically at bank, reduce bank check deposit fees and improve fraud detection. This workshop will provide information to the N.G.A. members to prepare for the changes and also educate them on the products and services that will be available.

To view handouts:
Andrew Starinsky, Back Office Conversions is in Effect March 17^th (.pdf 8.2 mb)